This information helps us optimize our services and improve the overall user experience.
2. How We Use Your Information
The data we collect is used solely to enhance our service offerings and provide a smooth, customized experience for every client. Specifically, your information is used to:
- Process, fulfill, and ship your orders efficiently
- Communicate with you regarding inquiries, orders, or support requests
- Provide status updates and important notifications related to your order or account
- Personalize your experience by remembering your preferences and previous orders
- Improve our website’s usability, functionality, and content based on usage trends
- Send you marketing emails or promotions—but only if you have opted in to receive such communications
We take care to ensure that your data is used only for purposes that support and improve your experience with our company.
3. Sharing of Information
At BRAND NEW Promotions, your privacy is a priority. We do not sell, rent, or trade your personal information to third parties under any circumstances.
However, we do share limited information with trusted third-party partners strictly for the purpose of carrying out essential business operations. These include:
- Payment processing services such as QuickBooks, PayPal, or similar providers
- Shipping carriers including USPS, UPS, and FedEx to ensure timely delivery of your products
- Email service providers used to send you order confirmations, newsletters, or status updates
- Analytics platforms that help us monitor website traffic and improve site performance
All third-party vendors we work with are contractually required to keep your data secure and use it only as needed to provide their respective services.
4. Your Privacy Rights
We believe in transparency and giving you control over your personal data. As such, you have several rights related to your privacy:
- You can request access to the personal data we have on file for you at any time
- You have the right to correct or update your personal information if it is incomplete or inaccurate
- You may opt out of receiving marketing emails by clicking the unsubscribe link found at the bottom of every promotional message
- You can request the deletion of your personal information, though this may be subject to retention requirements based on past transactions or legal obligations
To exercise any of these rights, please contact us via email at [email protected]. We aim to respond promptly and comply with all applicable data protection laws.
5. Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve user experience, provide relevant content, and analyze website traffic. Cookies are small data files stored on your browser that help the site remember your preferences, such as login sessions or cart items.
These cookies enable us to:
→ Understand how users navigate and interact with our website
→ Track page visits, bounce rates, and time spent on site
→ Offer personalized content and product recommendations
You can control or disable cookies through your browser settings at any time. However, doing so may affect certain website functionalities or user experience.
6. Data Security
We take the security of your personal data very seriously. Our systems use encryption, secure servers, and firewall protection to help ensure your data remains private. We also utilize security protocols when transmitting sensitive information such as payment details.
Although we follow industry best practices, it is important to acknowledge that no method of transmission over the internet or method of electronic storage is 100% secure. While we work diligently to protect your data, any information shared online is done so at your own risk.
7. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect, store, or use any personal information from individuals under 18 years old. If we become aware that a child has submitted personal data to us, we will delete it promptly. If you believe that a minor has submitted information, please contact us immediately so we can take the necessary action.
8. Changes to This Policy
We reserve the right to update or revise this Privacy Policy as needed. Any changes will be posted directly on this page and will take effect immediately upon being published. Continued use of our website or services after changes are made indicates your acceptance of the updated policy.
We encourage users to review this policy periodically to stay informed about how their data is being handled.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please don’t hesitate to get in touch:
Raul Lara
📧 Email: [email protected]
